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Richard A. Austin
Interactive Media Manager, Creative Director,
Graphic Designer, Web Designer, Illustrator
704.517.4423
Career History February 2001 - September 2004 - Interactive Media Manager, Internet Services Corp.
InterNET Services is the largest company of it’s kind in the world manufacturing education, inspiration and motivation tools for a vast network of Independent Business Owners. I presently Manage the Interactive Media department.Management responsibilities:
Responsible for managing and directing the functionality, development, and design of:
  • 16 organizational servers, that serve up information to a subscription based internet and intranet replicated web presence. – http://www.ibocity.com
  • Constant functionality and usability upgrades to the replicated site to meet the needs of each organizational site.
  • Maintenance and posting of time sensitive content via a global admin site.
  • Redesigned and successfully launched a major upgrade to the sites – the entire site and site utilities were first built in a full mock up version for final approval before the project was given to our technology partner for development.
  • Designed a lead generating mockup site for ISC’s international department before the project was handed over to our technology partners for development.
  • Provided site architecture including a back end e-commerce module.
  • Provide high level customer service and trouble shooting for Organizational Leaders.
  • Coordinate and facilitate a multi organizational task force to constantly monitor and access product usability and value to our customers.
  • Design and develop and task force online forum board for interactive feedback from the task force.
  • Responsible for content and site maintenance to ISC’s corporate and International site - http://www.InterNET-services.com
  • Responsible for Design and development of ISC’s Interactive educational and motivational multimedia CD-ROM’s.
  • Responsible for design and development of ISC’s teaching, training, and Event Marketing promotional Presentations.
Training and Marketing responsibilities:
  • Hold On-site and events training seminars for InterNET’s 16 Business Affiliate leaders and their business groups in the functionality, and use of their replicated web presence
  • Training InterNET internal staff and customer service reps
  • Design training and promotional animated presentations for Events and show booths
  • Design marketing and training publications
  • Design and develop online help tutorials
Administrative responsibilities:
  • Create departmental marketing plans and goals
  • Manage projects and work flow processes
  • Write scopes, develop timelines, and track project progress
  • Plan, managing, and justify departmental budgets
  • Hire, direct and train appropriate and talented staff
  • Maintain high productivity and high standard of quality in a high pressure atmosphere
  • Set requirements for hardware/software equipment needs
  • Ensure quality work relationships with vendors and hosting support facilities
  • Interface with and evaluate third party vendor products and services

October 1999 – October 2000 - Partner/Creative Director, The orlinski // austin group
Designed, directed and developed of all client/in-house print materials and web sites

Client list and computer related inventory on Request
  • Initial client needs assessment, develop design strategies that sell client product or service to targeted market
  • Develop roughs in collaboration with writers and or photographers
  • Produce illustrations, supervise and/or coordinate photo shoots as well as prepare layouts for final client approval
  • Over-see printing, color separation, and typesetting to prepare mechanicals for prepress and printing production
  • Conceptualize, design, and produce:
  • Printed publications, brochures, posters, catalogs, magazine and news ads, logos, menus, folders, technical illustrations, airbrush touch-up and illustrations, package design, point of purchase displays, show booth design, greeting cards, corporate identity packages, T-shirt designs, recording album covers, annual reports, billboards, and a variety of specialty art

 

February 1992 - May 2000- University Designer, Clarkson University
Design the consistent "look" of Clarkson University publications and official web pagesConceptualize, design, and supervise pre-press production of 300+ assorted publications per yearDesign and produce Clarkson University web homepage, tier2 and tier3 pages with a consistent concept, look and feel Design and present Clarkson’s new web design for approval to the University, conduct workshops for all departments on design, content and copy using Dreamweaver software for departmental updates
Supervise and train Clarkson’s first student web team in graphics and production techniques so they could provide department with web supportSupervise, coordinate, streamline and economize in-house print publicationsPurchase hardware/software for the design shopDevelop and maintain photo, clip art, and CD image librariesTeach student interns and employees in the use of design techniques and use of page layout softwareTeach undergraduate, grad, and staff courses in print production principles, web/print design and layout, as well as how to use the following software programs:

  • Pagemaker, Photoshop, Freehand, Illustrator, Image Ready, Dreamweaver, Flash, Power Point, and a variety of utility programs
  • Photo retouching and composite image manipulations

 

September 1977-May 2000 - Owner/Art Director, Austin Design Studio
Initial client needs assessment, develop design strategies that sell client product or service to targeted market Develop roughs in collaboration with writers and or photographersProduce illustrations, supervise and/or coordinate photo shoots as well as prepare layouts for final client approvalOver-see printing, color separation, and typesetting to prepare mechanical for prepress and printing productionConceptualize, design, and produce:

  • Printed publications, brochures, posters, catalogs, magazine and news ads, logos, menus, folders, technical illustrations, airbrush touch-up and illustrations, package design, point-of- purchase displays, show booth design, greeting cards, corporate identity packages, T-shirt designs, album covers, annual reports, billboards, and a variety of specialty art

 

September1983-May1984 - Graphic Arts Instructor, Ogdensburg Correctional Facility

September 2002-May 2003- Corporate ID and Digital Illustration Instructor, The Art Institute of Charlotte

 

EDUCATION – September 1971- May 1974
The Art Institute of Boston, Boston, MA – BFA - Illustration, Fine Arts

US Navy - Viet Nam Era - July 1965 - July 1970

Hobbies/Interests: TaeKwonDo (2nd Degree Black Belt), Hapkido, Mountain Biking, Landscape painting, Guitar (Blues) Computer

Related Experience

6 years using Dreamweaver
6 years using Image Ready
6 year using Flash

6 years using HTML
14 years using Photoshop
14 years using Freehand/ Illustrator
14 years using Pagemaker
8 years using Power Point
8 years using Word
4 years using Excel
2 years using Access
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rick@rickaustindesigns.com